Attention DC Water Customers - if you are a property owner and have automatic bill payment setup with DC Water, you need to re-enroll in their new web portal right away. Your next payment will not be automatically processed!

DC Water has launched a new web portal. It offers some new features and should help manage accounts better. However, all customers who used paperless or automatic billing will need to re-enroll. You must be a property owner to do this.

Please note - when you go to login, you will need to create a new account login and not try to use your current login. 

If you are a tenant, please be sure your landlord has seen this and makes the appropriate updates. If you are a tenant and c

More information is available here: https://www.dcwater.com/my-dc-water-upgrade

Visit www.mydcwater.com to create your new account.