Attention DC Water Customers - Action Alert!

Attention DC Water Customers - if you are a property owner and have automatic bill payment setup with DC Water, you need to re-enroll in their new web portal right away. Your next payment will not be automatically processed!

DC Water has launched a new web portal. It offers some new features and should help manage accounts better. However, all customers who used paperless or automatic billing will need to re-enroll. You must be a property owner to do this.

Please note - when you go to login, you will need to create a new account login and not try to use your current login. 

If you are a tenant, please be sure your landlord has seen this and makes the appropriate updates. If you are a tenant and c

More information is available here:

Visit to create your new account.

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